This building materials supplier was struggling to reconcile rebate information in their unwieldy spreadsheet-based system. They also had an issue around extracting detailed and summary data across all branches and categories prior to the negotiation.
They felt that they needed to gain control over rebate income and at the same time find a solution that would help them to improve their supplier negotiations.
With insufficient accurate, consolidated information at their fingertips, the procurement team could only negotiate on price. They knew that by understanding the projected volumes and product mixes required at a branch / product level they could include delivery, quality and other measures into their negotiations.